Effective Date: May 13, 2026
Welcome to Intelapex, a brand operating under the DBA (“Doing Business As”) SMART Scale Group, which is owned and operated by RD&T Media & Events, Inc. (“Company,” “we,” “our,” or “us”).
This Privacy Policy explains how we collect, use, disclose, protect, and process information when you interact with:
This policy applies to all services, consultations, automation systems, AI-powered solutions, marketing services, websites, applications, and related interactions operated by SMART Scale Group and its affiliated brands.
By accessing our websites or using our Services, you acknowledge and agree to the practices described in this Privacy Policy.
1. Who We Are
Intelapex and SmartScalePro.ai are operating brands under the DBA SMART Scale Group, owned by RD&T Media & Events, Inc. , based in Suwanee, Georgia, USA.
We provide services including:
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AI consulting
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AI-powered business solutions
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Workflow automation
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Digital marketing systems
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Revenue growth systems
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CRM implementation
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Automation architecture
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Strategic consulting
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Business optimization services
Our services are available throughout the United States and may also be accessed by international clients.
2. Information We Collect
We may collect the following categories of information:
Personal Information
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Name
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Email address
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Phone number
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Mailing address
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Company name
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Job title
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Business details
Account and Communication Information
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Inquiry forms
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Appointment scheduling information
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Email correspondence
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Chat messages
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Consultation notes
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Customer support interactions
Payment and Transaction Information
Payments may be processed through third-party providers. We may collect:
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Billing details
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Transaction records
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Payment status information
We do not store full payment card information on our servers.
Technical and Usage Information
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IP address
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Browser type
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Device information
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Operating system
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Website activity
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Referral URLs
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Session duration
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Clickstream data
Cookies and Tracking Technologies
We use:
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Cookies
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Pixels
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Analytics tools
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Tracking technologies
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Advertising technologies
to improve website functionality, measure performance, and enhance marketing effectiveness.
Third-Party Information
We may receive information from:
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Marketing partners
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CRM systems
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Analytics providers
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Social media platforms
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Public databases
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Referral sources
3. How We Use Information
We use collected information to:
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Deliver consulting and marketing services
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Communicate with clients and prospects
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Respond to inquiries and support requests
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Schedule appointments and consultations
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Process transactions and invoices
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Improve website functionality and user experience
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Conduct analytics and performance measurement
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Personalize marketing communications
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Operate automation and CRM systems
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Protect against fraud and unauthorized activity
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Comply with legal obligations
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Enforce agreements and policies
4. Marketing Communications
We may send:
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Emails
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Newsletters
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Marketing communications
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Promotional updates
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Event invitations
You may opt out of marketing communications at any time by:
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Clicking the unsubscribe link
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Contacting us directly
Transactional or service-related communications may still be sent when necessary.
5. Legal Basis for Processing (International Users)
For users located outside the United States, including those subject to GDPR or UK GDPR, we may process personal information based on:
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Your consent
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Performance of a contract
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Compliance with legal obligations
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Legitimate business interests
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Protection against fraud or misuse
6. Sharing and Disclosure of Information
We do not sell personal information in the traditional sense.
We may share information with:
Service Providers
Third parties that assist with:
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Website hosting
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CRM systems
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Payment processing
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Scheduling software
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Email marketing
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Analytics
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Automation systems
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Cloud storage
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Advertising platforms
Legal and Compliance Requirements
We may disclose information:
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To comply with laws or regulations
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In response to subpoenas or legal requests
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To protect rights, property, or safety
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To investigate fraud or security concerns
Business Transfers
Information may be transferred in connection with:
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Mergers
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Acquisitions
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Asset sales
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Corporate restructuring
With Your Consent
We may share information when you explicitly authorize us to do so.
7. Data Retention
We retain information only for as long as reasonably necessary to:
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Provide Services
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Maintain business records
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Resolve disputes
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Enforce agreements
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Meet legal or tax obligations
When information is no longer needed, we may securely delete, anonymize, or archive it.
8. Cookies and Tracking Technologies
Our websites use cookies and similar technologies for:
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Website functionality
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Analytics
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Advertising
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Performance monitoring
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User experience improvements
You may control cookies through browser settings. Disabling cookies may impact website functionality.
We may use third-party analytics and advertising tools, including services that track browsing behavior across websites.
9. Your Privacy Rights
Depending on your jurisdiction, you may have rights regarding your personal information.
These may include:
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Accessing your personal data
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Correcting inaccurate data
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Requesting deletion
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Restricting processing
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Objecting to certain processing activities
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Opting out of targeted advertising
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Requesting data portability
California Privacy Rights (CCPA/CPRA)
California residents may have rights to:
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Know what personal information is collected
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Request deletion
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Correct inaccurate information
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Opt out of certain data sharing activities
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Limit use of sensitive personal information
Virginia, Colorado, and Other State Privacy Rights
Residents of states with applicable privacy laws may also have rights related to:
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Access
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Deletion
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Data portability
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Targeted advertising opt-outs
To exercise privacy rights, contact us using the information below.
We may verify your identity before processing requests.
10. Do Not Track Signals
Some browsers transmit “Do Not Track” signals. Because there is no universally accepted standard, our websites may not respond to all such signals.
11. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.
However:
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No system is completely secure
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No transmission over the internet is guaranteed secure
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We cannot guarantee absolute security
Users are responsible for maintaining the confidentiality of account credentials and securing their own systems.
12. Artificial Intelligence and Automated Systems
Our Services may involve AI-powered tools, automation systems, analytics engines, and machine-learning technologies.
These technologies may:
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Analyze business information
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Generate recommendations
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Automate workflows
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Produce content or insights
AI-generated outputs may not always be accurate, complete, or error-free. Users remain responsible for reviewing and validating outputs before relying on them.
13. Third-Party Links and Platforms
Our websites may contain links to third-party websites or services.
We are not responsible for:
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Third-party privacy practices
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External content
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Security practices
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Policies of external providers
Users should review the privacy policies of those third parties separately.
14. Children’s Privacy
Our Services are intended for business use and are not directed to children under the age of 16.
We do not knowingly collect personal information from children under 16.
If we become aware that such information has been collected, we may delete it.
15. International Data Transfers
If you access our Services from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where data protection laws may differ from those in your country.
By using our Services, you consent to such transfers where permitted by law.
16. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Updated versions will be posted on our websites with a revised effective date.
Continued use of our Services after updates constitutes acceptance of the revised policy.
17. Contact Information
Intelapex
A Brand of SMART Scale Group
Owned and Operated by RD&T Corporation
Suwanee, Georgia, USA
Email: info@intelapex.com
Phone: 678-730-6821
Website: Intelapex.com
Website: SmartScalePro.ai
18. Your Consent
By using our websites or Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.